Got Questions? We’ve Got Answers!

Step-by-step instructions for scheduling and re-scheduling your consultation.

Tips to test your device, internet, and environment for a smooth video call.

Learn how to securely view and download your past consultations and reports.

Send your medical history safely to another doctor or clinic.

Submit a request to your doctor for a new medication directly through your account.

Submit a request to your doctor for a repeat medication directly through your account.

Easily share your eScript token or QR code with your local chemist.

Check whether your prescription is under review, approved, or ready at the pharmacy.

Quick steps to regain access if you’ve forgotten your logind etails.

Keep your contact and billing details accurate and up to date.