Got Questions? We’ve Got Answers!

Think of us as your trusted doctor’s office, online. Our Australian-registered doctors can help with everyday health concerns, prescriptions, referrals, and medical certificates — all from the comfort of your home.

You don’t need to wait days for an appointment. Our doctors are available on demand, so most patients are seen within minutes.

We support a wide range of needs from men’s health, weight management, and skin concerns to mental health and general medical care. If something is urgent or life-threatening, we’ll guide you to call 000 right away.

Yes. If your doctor feels it’s appropriate, your prescription or referral will be sent to you securely and electronically, ready to use straight away.

Always. Your health records are protected by strict Australian privacy laws and encrypted systems. Your information stays between you and your doctor.

We keep our fees simple and affordable. A consultation typically costs about the same as you’d pay out-of-pocket as a gap payment for a regular GP visit.

No. Instead, we keep our prices low and transparent so you don’t have to worry about rebates or complicated billing.

Payment is quick and secure, just use your debit or credit card when booking.

No. The price you see is the price you pay. If extra care is needed, such as tests or specialist visits, your doctor will explain this before you decide.

Yes, a digital receipt is sent straight to your email after payment so you can keep it for your records.

All you need is your phone, tablet, or computer. You’ll meet your doctor in a secure video call, just like sitting across from them in a clinic.

We’ll connect you to the next available doctor to keep your wait time short. Rest assured, all our doctors are fully licensed and experienced in telehealth care.

If your doctor prescribes medication, you’ll receive a digital prescription on your phone. Simply show it to any Australian pharmacy to have it filled.

These can be issued during your consultation and delivered straight to your email or secure portal with no paperwork needed.

No. Everything runs in your web browser. Just log in, confirm your details, and you’re ready to see a doctor.