(function() { var GTM_ID = 'GTM-PN7W3WVD'; var GTAG_ID = 'G-T2HHQ73D3C'; window.medic_gtag_id = GTAG_ID; window.dataLayer = window.dataLayer || []; window.gtag = function() { window.dataLayer.push(arguments); }; window.__medic_identity_errors = window.__medic_identity_errors || []; function recordIdentityError(category, detail) { try { for (var __i = 0; __i < window.__medic_identity_errors.length; __i++) { if (window.__medic_identity_errors[__i].category === category) return; } window.__medic_identity_errors.push({ category: category, detail: detail || null }); } catch (e) {} } var __mkOptedOut = (function() { try { var m = document.cookie.match(/(?:^|;\s*)medic_consent_marketing=([^;]*)/); return m ? decodeURIComponent(m[1]) === 'false' : false; } catch (e) { return false; } })(); window.gtag('consent', 'default', { 'analytics_storage': 'granted', // Analytics allowed by default 'ad_storage': __mkOptedOut ? 'denied' : 'granted', // FED-1045 opt-out model 'ad_user_data': __mkOptedOut ? 'denied' : 'granted', // FED-1045 opt-out model 'ad_personalization': __mkOptedOut ? 'denied' : 'granted', // FED-1045 opt-out model 'functionality_storage': 'granted', // Essential [cite: 261] 'personalization_storage': 'denied',// Denied [cite: 262] 'security_storage': 'granted', // Essential [cite: 263] 'wait_for_update': 500 // Wait for UI interaction [cite: 264] }); (function() { try { if (__mkOptedOut) return; var qm = window.location.search.match(/[?&]fbclid=([A-Za-z0-9_%.-]{8,512})(?:&|$)/); if (!qm) return; var fbclid = decodeURIComponent(qm[1]); if (!/^[A-Za-z0-9_-]{8,512}$/.test(fbclid)) return; var existing = document.cookie.match(/(?:^|;\s*)_fbc=([^;]+)/); var existingFbc = existing ? decodeURIComponent(existing[1]) : null; if (existingFbc && existingFbc.indexOf('.' + fbclid) === existingFbc.length - ('.' + fbclid).length) { window.medic_fbc = existingFbc; return; // same click already recorded } var fbc = 'fb.1.' + Date.now() + '.' + fbclid; var expires = new Date(Date.now() + 90 * 24 * 60 * 60 * 1000).toUTCString(); document.cookie = '_fbc=' + encodeURIComponent(fbc) + '; path=/; expires=' + expires + '; SameSite=Lax'; document.cookie = 'medic_fbc=' + encodeURIComponent(fbc) + '; path=/; expires=' + expires + '; SameSite=Lax'; window.medic_fbc = fbc; } catch (e) {} })(); (function() { try { var readCookie = function(name) { var m = document.cookie.match(new RegExp('(?:^|;\\s*)' + name + '=([^;]+)')); return m ? decodeURIComponent(m[1]) : null; }; var isHash = function(v) { return typeof v === 'string' && /^[a-f0-9]{64}$/.test(v); }; var amEm = readCookie('medic_hashed_email'); var amEid = readCookie('medic_hashed_external_id'); window.dataLayer.push({ meta_dataset_id: '', meta_activation_enabled: false, meta_am_em: isHash(amEm) ? amEm : undefined, meta_am_external_id: isHash(amEid) ? amEid : undefined }); } catch (e) {} })(); // Load GTM start event (AC1: After consent default) window.dataLayer.push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); // Load GTM Container (AC1) (function(w,d,s,l,i){ w[l]=w[l]||[]; var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer',GTM_ID); // FED-1052: dedup-health reporting. The GTM Meta tags echo every event id // they send (meta_event_id_echo); forward each echo to the BE so it can // verify the Pixel/CAPI dedup contract (IDs + amount only, never PII). (function() { try { var API_ROOT = 'https://api.medic.com.au/api'; if (!API_ROOT || __mkOptedOut || !false) return; var ENDPOINT = API_ROOT + '/v1/meta/dedup-report'; var reported = {}; var lastTransactionId = null; var lastValue = null; var lastCurrency = null; function inspect(e) { try { if (!e || typeof e !== 'object') return; if (e.event === 'purchase') { var ecom = e.ecommerce || {}; if (ecom.transaction_id) lastTransactionId = String(ecom.transaction_id); if (typeof ecom.value === 'number') lastValue = ecom.value; if (ecom.currency) lastCurrency = String(ecom.currency); return; } if (e.event !== 'meta_event_id_echo') return; var eid = e.meta_event_id || e.event_id || e.eid; if (!eid || reported[eid]) return; reported[eid] = true; var name = e.meta_event_name || e.event_name || 'unknown'; var payload = { event_name: String(name), event_id: String(eid), transaction_id: e.transaction_id || (name === 'Purchase' ? lastTransactionId : null) }; if (name === 'Purchase' && typeof lastValue === 'number') { payload.value = lastValue; if (lastCurrency) payload.currency = lastCurrency; } fetch(ENDPOINT, { method: 'POST', keepalive: true, headers: { 'Content-Type': 'application/json' }, body: JSON.stringify(payload), credentials: 'omit' }).catch(function() {}); } catch (err) {} } var wrapped = false; function wrapPush() { if (wrapped) return true; var dl = window.dataLayer; // Wait until GTM has installed its own push (it replaces any wrapper // installed earlier), then wrap that. if (!dl || typeof dl.push !== 'function' || dl.push === Array.prototype.push) return false; var orig = dl.push; dl.push = function() { for (var i = 0; i < arguments.length; i++) inspect(arguments[i]); return orig.apply(dl, arguments); }; wrapped = true; return true; } var tries = 0; var timer = setInterval(function() { tries++; if (wrapPush() || tries > 40) clearInterval(timer); }, 500); } catch (e) {} })(); var SESSION_COOKIE_NAME = '_medic_session'; var ANON_COOKIE_NAME = 'medic_anon_id'; var FIRST_VISIT_COOKIE_NAME = 'medic_first_visit'; var SESSION_TIMEOUT_MINUTES = 30; var ENVIRONMENT = 'production'; var COOKIE_DOMAIN = '.medic.com.au'; var IS_LOCAL = false; var SERVER_USER = null; var checkoutPaths = [ '/checkout/', '/medical-certificates/request', '/medications/request', '/consultation/request', '/pricing/checkout/' ]; function getCookie(name) { var match = document.cookie.match(new RegExp('(^| )' + name + '=([^;]+)')); return match ? match[2] : null; } function setCookie(name, value, minutes) { var expires = ""; if (minutes) { var date = new Date(); date.setTime(date.getTime() + (minutes * 60 * 1000)); expires = "; expires=" + date.toUTCString(); } var cookieStr = name + "=" + (value || "") + expires + "; path=/; domain=" + COOKIE_DOMAIN + "; SameSite=Lax"; if (!IS_LOCAL) cookieStr += "; Secure"; document.cookie = cookieStr; } function generateUUID(prefix) { var uuid = ''; try { if (typeof crypto !== 'undefined' && crypto.randomUUID) { uuid = crypto.randomUUID(); } else { recordIdentityError('crypto_unavailable'); } } catch (e) { recordIdentityError('crypto_unavailable', String((e && e.message) || e)); } if (!uuid) { uuid = 'xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx'.replace(/[xy]/g, function(c) { var r = Math.random() * 16 | 0, v = c === 'x' ? r : (r & 0x3 | 0x8); return v.toString(16); }); } return (prefix || '') + uuid; } function getUtms() { var urlParams = new URLSearchParams(window.location.search); var utms = {}; ['utm_source', 'utm_medium', 'utm_campaign', 'utm_term', 'utm_content'].forEach(function(key) { if (urlParams.has(key)) utms[key] = urlParams.get(key); }); return utms; } function utmsChanged(newUtms) { var lastUtmsJson = localStorage.getItem('medic_last_utms'); if (!lastUtmsJson && Object.keys(newUtms).length === 0) return false; if (JSON.stringify(newUtms) !== lastUtmsJson) { localStorage.setItem('medic_last_utms', JSON.stringify(newUtms)); return Object.keys(newUtms).length > 0; } return false; } function getOrCreateAnonymousId() { var anonId = getCookie(ANON_COOKIE_NAME); if (!anonId) { anonId = generateUUID('anon_'); setCookie(ANON_COOKIE_NAME, anonId, 365 * 24 * 60); if (!getCookie(ANON_COOKIE_NAME)) { recordIdentityError('cookie_blocked'); } } return anonId; } function getFirstVisitData() { var firstVisit = getCookie(FIRST_VISIT_COOKIE_NAME); var isReturning = !!firstVisit; if (!firstVisit) { firstVisit = new Date().toISOString(); // 10 years setCookie(FIRST_VISIT_COOKIE_NAME, firstVisit, 10 * 365 * 24 * 60); } return { is_returning_visitor: isReturning, first_visit_date: firstVisit }; } function refreshSession() { var sessionId = getCookie(SESSION_COOKIE_NAME); var currentUtms = getUtms(); if (!sessionId || utmsChanged(currentUtms)) { sessionId = generateUUID('sess_'); } setCookie(SESSION_COOKIE_NAME, sessionId, SESSION_TIMEOUT_MINUTES); return sessionId; } function getOrCreateCorrelationId() { var corrId = sessionStorage.getItem('medic_correlation_id'); if (!corrId) { corrId = generateUUID('corr_'); sessionStorage.setItem('medic_correlation_id', corrId); } window.medic_correlation_id = corrId; return corrId; } function getIsCheckoutPath() { var path = window.location.pathname || ''; for (var i = 0; i < checkoutPaths.length; i++) { if (path.indexOf(checkoutPaths[i]) === 0) return true; } return false; } var IDENTITY_SCHEMA_VERSION = '2.2'; function isSensitivePath() { var path = window.location.pathname; var sensitivePaths = [ '/treatments/', '/consultation/', '/medical-certificates/', '/medications/' ]; return sensitivePaths.some(function(p) { return path.includes(p); }); } function sanitizePayload(payload, consentClinical) { if (consentClinical === true) return payload; var sanitized = JSON.parse(JSON.stringify(payload)); // 1. URL Path Stripping for sensitive areas if (isSensitivePath() && window.location.pathname !== '/') { // Replace specific path with generic one to avoid leaking condition/treatment // e.g., /treatments/hair-loss -> /treatments var parts = window.location.pathname.split('/'); if (parts.length > 2) { sanitized.original_path = window.location.pathname; sanitized.page_path = '/' + parts[1]; // If GTM uses these, it will see the generic version } } // 2. Block PII/PHI fields var piiFields = ['email', 'phone', 'name', 'address', 'dob', 'birth_date', 'patient_name']; var stripPII = function(obj) { for (var key in obj) { if (piiFields.indexOf(key.toLowerCase()) !== -1) { delete obj[key]; } else if (typeof obj[key] === 'object' && obj[key] !== null) { stripPII(obj[key]); } } }; stripPII(sanitized); return sanitized; } // Standardised User Object (AC3) function getUser() { try { var visitData = getFirstVisitData(); var userCookie = getCookie('user'); var userData = null; if (userCookie) { try { userData = JSON.parse(decodeURIComponent(userCookie)); } catch (e) { recordIdentityError('cognito_error', 'user_cookie_parse'); } } // Priority: Window Override > Cookie Override > Server User > Cookie User > Guest Defaults var hasToken = !!getCookie('token'); var userId = hasToken ? (window.medic_user_id || (SERVER_USER && (SERVER_USER.cognitoSub || SERVER_USER.user_id)) || (userData && (userData.cognitoSub || userData.userId || userData.id)) || null) : null; var isCheckoutPath = getIsCheckoutPath(); var loginStatus = window.medic_login_status || (SERVER_USER && SERVER_USER.login_status); if (!loginStatus) { if (userId) { loginStatus = 'logged_in'; } else if (isCheckoutPath) { loginStatus = 'guest_checkout'; } else { loginStatus = 'guest'; } } var loginMethod = window.medic_login_method || getCookie('medic_login_method') || (SERVER_USER && SERVER_USER.login_method) || null; // Fallback: Check user cookie for social IDs if (!loginMethod && userData) { if (userData.googleId) loginMethod = 'google'; else if (userData.facebookId) loginMethod = 'facebook'; else if (userData.appleId) loginMethod = 'apple'; else if (userData.id || userData.userId) loginMethod = 'email'; // If has ID but no social, it's email } var sessionType = window.medic_session_type || getCookie('medic_session_type') || (SERVER_USER && SERVER_USER.session_type) || (userId ? 'active_login' : null); var accountLinkedProviders = window.medic_account_linked_providers || (function() { var cookieValue = getCookie('medic_account_linked_providers'); if (cookieValue) { try { return JSON.parse(decodeURIComponent(cookieValue)); } catch (e) { return null; } } return null; })() || (SERVER_USER && SERVER_USER.account_linked_providers) || null; var consentMarketing = window.medic_consent_marketing !== undefined ? window.medic_consent_marketing : (function() { var cookieValue = getCookie('medic_consent_marketing'); if (cookieValue === 'true') return true; if (cookieValue === 'false') return false; return undefined; })() !== undefined ? (function() { var cookieValue = getCookie('medic_consent_marketing'); return cookieValue === 'true'; })() : (SERVER_USER && SERVER_USER.consent_marketing !== undefined ? SERVER_USER.consent_marketing : null); var consentClinical = window.medic_consent_clinical !== undefined ? window.medic_consent_clinical : (function() { var cookieValue = getCookie('medic_consent_clinical'); if (cookieValue === 'true') return true; if (cookieValue === 'false') return false; return undefined; })() !== undefined ? (function() { var cookieValue = getCookie('medic_consent_clinical'); return cookieValue === 'true'; })() : (SERVER_USER && SERVER_USER.consent_clinical !== undefined ? SERVER_USER.consent_clinical : null); var hashedEmail = window.medic_hashed_email || getCookie('medic_hashed_email') || (SERVER_USER && SERVER_USER.hashed_email) || null; var hashedExternalId = window.medic_hashed_external_id || getCookie('medic_hashed_external_id') || null; var userObj = { anonymous_id: window.medic_anonymous_id || getOrCreateAnonymousId(), user_id: userId || undefined, login_status: loginStatus, login_method: loginMethod, session_id: window.medic_session_id || refreshSession(), session_type: sessionType, account_linked_providers: accountLinkedProviders, is_returning_visitor: visitData.is_returning_visitor, first_visit_date: visitData.first_visit_date, consent_marketing: consentMarketing, consent_clinical: consentClinical, environment: ENVIRONMENT, medic_correlation_id: window.medic_correlation_id || getOrCreateCorrelationId() }; if (hashedEmail) { userObj.hashed_email = hashedEmail; } if (hashedExternalId) { userObj.hashed_external_id = hashedExternalId; } return userObj; } catch (__e) { recordIdentityError('session_error', String((__e && __e.message) || __e)); return { anonymous_id: window.medic_anonymous_id || generateUUID('anon_'), user_id: undefined, login_status: 'guest', session_id: window.medic_session_id || generateUUID('sess_'), consent_marketing: null, consent_clinical: null, environment: ENVIRONMENT, medic_correlation_id: window.medic_correlation_id || null }; } } function normalizePushArgs(arg1, arg2) { if (typeof arg1 === 'string') { // New style: pushToDataLayer(eventName, data) var payloadA = typeof arg2 === 'object' && arg2 !== null ? Object.assign({}, arg2) : { data: arg2 }; payloadA.event = arg1; return payloadA; } // Backward compatible style: pushToDataLayer(data, eventName) var payloadB = typeof arg1 === 'object' && arg1 !== null ? Object.assign({}, arg1) : { data: arg1 }; if (typeof arg2 === 'string' && arg2) payloadB.event = arg2; return payloadB; } function pushToDataLayer(arg1, arg2) { var payload = normalizePushArgs(arg1, arg2); if (!payload.event) return; payload.schema_version = IDENTITY_SCHEMA_VERSION; payload.timestamp_ms = Date.now(); var user = getUser(); payload.user = user; // PII/PHI Guard (AC10) payload = sanitizePayload(payload, user.consent_clinical); var identityResolvedEntry = null; for (var i = 0; i < window.dataLayer.length; i++) { if (window.dataLayer[i].event === 'identity_resolved') { identityResolvedEntry = window.dataLayer[i]; } } if (identityResolvedEntry) { identityResolvedEntry.user = JSON.parse(JSON.stringify(user)); if (payload.event === 'identity_resolved') { Object.assign(identityResolvedEntry, payload); return; } } if (payload.event === 'journey_started') { for (var j = 0; j < window.dataLayer.length; j++) { if (window.dataLayer[j].event === 'journey_started') { Object.assign(window.dataLayer[j], payload); return; } } } if (typeof payload.event === 'string' && payload.event.indexOf('medic_') === 0) { window.dataLayer.push(payload); return; } window.dataLayer.push(payload); } window.pushToDataLayer = pushToDataLayer; function validateEcommercePayload(ecommerce) { if (!ecommerce || typeof ecommerce !== 'object') { console.error('[medic][ecommerce] Missing ecommerce payload'); return false; } if (ecommerce.currency !== 'AUD') { console.error('[medic][ecommerce] currency must be AUD'); return false; } if (typeof ecommerce.value !== 'number' || Number.isNaN(ecommerce.value)) { console.error('[medic][ecommerce] value must be a number'); return false; } if (!Array.isArray(ecommerce.items) || ecommerce.items.length === 0) { console.error('[medic][ecommerce] items[] is required'); return false; } for (var i = 0; i < ecommerce.items.length; i++) { var item = ecommerce.items[i] || {}; if (!item.item_id || !item.item_name || !item.item_category) { console.error('[medic][ecommerce] item requires item_id, item_name, item_category'); return false; } if (typeof item.price !== 'number' || Number.isNaN(item.price)) { console.error('[medic][ecommerce] item.price must be a number'); return false; } if (item.currency !== 'AUD') { console.error('[medic][ecommerce] item.currency must be AUD'); return false; } if (typeof item.quantity !== 'number' || Number.isNaN(item.quantity)) { console.error('[medic][ecommerce] item.quantity must be a number'); return false; } } return true; } function computeEcommerceValue(items) { var total = 0; for (var i = 0; i < items.length; i++) { total += Number(items[i].price || 0) * Number(items[i].quantity || 0); } return Number(total.toFixed(2)); } function pushEcommerceEvent(eventName, ecommercePayload, extraPayload) { var supported = { view_item: true, begin_checkout: true, add_payment_info: true, purchase: true }; if (!supported[eventName]) { console.error('[medic][ecommerce] Unsupported ecommerce event:', eventName); return false; } if (!validateEcommercePayload(ecommercePayload)) return false; var computedValue = computeEcommerceValue(ecommercePayload.items); if (Math.abs(Number(ecommercePayload.value) - computedValue) > 0.01) { console.error('[medic][ecommerce] value mismatch', { provided: ecommercePayload.value, computed: computedValue }); return false; } var user = getUser(); var extra = typeof extraPayload === 'object' && extraPayload !== null ? Object.assign({}, extraPayload) : {}; if (!extra.checkout_type) { extra.checkout_type = user.user_id ? 'logged_in' : 'guest'; } if (!extra.correlation_id) { extra.correlation_id = window.medic_correlation_id || getOrCreateCorrelationId(); } // AC1/AC2: ecommerce state must be reset in a dedicated push immediately before event push. window.dataLayer.push({ ecommerce: null }); pushToDataLayer( Object.assign({}, extra, { event: eventName, ecommerce: ecommercePayload }) ); return true; } window.pushEcommerceEvent = pushEcommerceEvent; function normalizeStepName(value) { return String(value || '') .trim() .toLowerCase() .replace(/[^a-z0-9]+/g, '_') .replace(/^_+|_+$/g, ''); } function getFunnelCorrelationId(funnelName) { var normalized = normalizeStepName(funnelName); if (!normalized) return window.medic_correlation_id || getOrCreateCorrelationId(); var storageKey = 'medic_funnel_corr_' + normalized; var globalCorr = window.medic_correlation_id || sessionStorage.getItem('medic_correlation_id') || getOrCreateCorrelationId(); var corr = sessionStorage.getItem(storageKey); if (!corr || (globalCorr && corr !== globalCorr)) { corr = globalCorr; sessionStorage.setItem(storageKey, corr); } return corr; } function pushFunnelStep(stepPayload, options) { var data = typeof stepPayload === 'object' && stepPayload !== null ? Object.assign({}, stepPayload) : {}; var serviceType = normalizeStepName(data.service_type); var funnelName = normalizeStepName(data.funnel_name); var stepName = normalizeStepName(data.step_name); var stepNumber = Number(data.step_number); var totalSteps = Number(data.total_steps); if (!serviceType || !funnelName || !stepName || !Number.isFinite(stepNumber) || !Number.isFinite(totalSteps)) { console.error('[medic][funnel] service_type, funnel_name, step_name, step_number, total_steps are required'); return false; } if (stepNumber < 1 || totalSteps < 1 || stepNumber > totalSteps) { console.error('[medic][funnel] step_number must be between 1 and total_steps'); return false; } var opts = typeof options === 'object' && options !== null ? options : {}; var corrId = data.correlation_id || getFunnelCorrelationId(funnelName); var dedupeKey = [funnelName, corrId, String(stepNumber), stepName].join('|'); var dedupeStorageKey = 'medic_funnel_step_last_' + funnelName; var last = sessionStorage.getItem(dedupeStorageKey); if (!opts.allow_repeat && last === dedupeKey) { return false; } sessionStorage.setItem(dedupeStorageKey, dedupeKey); pushToDataLayer('medic_funnel_step', Object.assign({}, data, { service_type: serviceType, funnel_name: funnelName, step_name: stepName, step_number: stepNumber, total_steps: totalSteps, correlation_id: corrId })); return true; } window.pushFunnelStep = pushFunnelStep; function pushEngagementEvent(eventName, payload, options) { var supported = { medic_eligibility_start: true, medic_eligibility_step: true, medic_eligibility_complete: true, medic_eligibility_failed: true, medic_consultation_search: true, medic_doctor_filter: true, medic_doctor_profile_view: true, medic_upsell_impression: true, medic_upsell_click: true, medic_phone_verify_start: true, medic_phone_verify_complete: true, medic_phone_verify_failed: true, medic_file_upload: true, medic_appointment_detail_viewed: true, medic_appointments_list_viewed: true, medic_consultation_type_selected: true }; if (!supported[eventName]) { console.error('[medic][engagement] Unsupported engagement event:', eventName); return false; } var data = typeof payload === 'object' && payload !== null ? Object.assign({}, payload) : {}; var opts = typeof options === 'object' && options !== null ? options : {}; var flow = String(data.funnel_name || data.service_type || 'global').toLowerCase().replace(/[^a-z0-9]+/g, '_'); var dedupeKey = [ eventName, String(data.correlation_id || ''), String(data.step_number || ''), String(data.step_name || ''), String(data.questionnaire_id || ''), String(data.doctor_id || ''), String(data.file_type || ''), String(data.attempt_number || ''), String(data.source_service || ''), String(data.upsell_type || ''), String(data.appointment_id || '') ].join('|'); var dedupeStorageKey = 'medic_engagement_last_' + flow; var last = sessionStorage.getItem(dedupeStorageKey); if (!opts.allow_repeat && last === dedupeKey) { return false; } sessionStorage.setItem(dedupeStorageKey, dedupeKey); pushToDataLayer(eventName, data); return true; } window.pushEngagementEvent = pushEngagementEvent; function pushIdentityTransitionEvent(eventName, extra) { var data = typeof extra === 'object' && extra !== null ? extra : {}; var payload = Object.assign({}, data); payload.event = eventName; payload.schema_version = IDENTITY_SCHEMA_VERSION; payload.timestamp_ms = Date.now(); var user = getUser(); if (eventName === 'medic_login_failed' || (Object.prototype.hasOwnProperty.call(data, 'user_id') && data.user_id === null)) { user = Object.assign({}, user, { user_id: null }); } // Keep event-specific fields at top-level (envelope contract) and // also merge into user for GTM variables like user.previous_login_status. payload.user = Object.assign({}, user, data); payload = sanitizePayload(payload, user.consent_clinical); window.dataLayer.push(payload); } function pushSteadyStateIdentityResolved() { pushToDataLayer('identity_resolved', {}); } window.pushIdentityTransitionEvent = pushIdentityTransitionEvent; window.pushSteadyStateIdentityResolved = pushSteadyStateIdentityResolved; /** * FED-986: sign-out identity reset (symmetric with medic_login_success). * GA4 user properties are STICKY — the GA4 config tag stamps them (All Pages) * and they persist for the whole SPA session, so a same-tab logout with no * page reload otherwise leaves login_status='logged_in' forever. Login * re-stamps identity via a real medic_login_success push; logout had no * equivalent, and the identity_resolved refresh is coalesced in place * (mutated, never re-pushed) so GTM never re-reads it. This closes the gap: * 1. reset the identity globals to guest so getUser() resolves guest; * 2. immediately refresh GA4 identity via gtag (user_properties + unset * user_id) so the next hit — and every hit after — carries guest; * 3. emit a real medic_logout transition event so DLV-user updates for GTM * and logout becomes analytically visible. */ function resetIdentityForLogout(previousLoginStatus) { // Guest, or guest_checkout when signing out mid-checkout — mirrors how // getUser() derives login_status, so the reset stays self-consistent. var guestStatus = 'guest'; try { if (getIsCheckoutPath()) guestStatus = 'guest_checkout'; } catch (e) {} try { window.medic_user_id = null; window.medic_login_status = guestStatus; window.medic_login_method = null; window.medic_session_type = null; window.medic_account_linked_providers = null; } catch (e) {} try { sessionStorage.setItem('medic_stored_login_status', guestStatus); } catch (e) {} try { if (typeof window.gtag === 'function') { window.gtag('set', 'user_properties', { login_status: guestStatus, login_method: null, session_type: null, account_linked_providers: null }); // Unset user_id for all subsequent GA4 hits (no page_view side effect, // unlike gtag('config', ...)). window.gtag('set', { user_id: null }); } } catch (e) {} try { pushIdentityTransitionEvent('medic_logout', { user_id: null, login_status: guestStatus, previous_login_status: previousLoginStatus || 'logged_in', session_id: window.medic_session_id || undefined, environment: ENVIRONMENT }); } catch (e) {} } window.resetIdentityForLogout = resetIdentityForLogout; var initialUser = getUser(); var __mkGranted = initialUser.consent_marketing !== false; gtag('consent', 'update', { 'ad_storage': __mkGranted ? 'granted' : 'denied', 'ad_user_data': __mkGranted ? 'granted' : 'denied', 'ad_personalization': __mkGranted ? 'granted' : 'denied' }); window.medic_consent_marketing_effective = __mkGranted ? 'granted' : 'denied'; window.medic_anonymous_id = initialUser.anonymous_id; window.medic_session_id = initialUser.session_id; try { var __identErrs = window.__medic_identity_errors || []; for (var __e = 0; __e < __identErrs.length; __e++) { window.dataLayer.push({ event: 'medic_identity_error', schema_version: IDENTITY_SCHEMA_VERSION, timestamp_ms: Date.now(), error: { error_category: __identErrs[__e].category, error_detail: __identErrs[__e].detail || null }, user: { anonymous_id: window.medic_anonymous_id || null } }); } } catch (e) {} try { if (!sessionStorage.getItem('medic_landing_entry_fired')) { sessionStorage.setItem('medic_landing_entry_fired', '1'); var __landingPath = (window.location.pathname || '').toLowerCase(); var __landingService = (function() { if (__landingPath.indexOf('/medical-certificate') === 0) return 'medical_certificate'; if (__landingPath.indexOf('/medications') === 0 || __landingPath.indexOf('/prescription') === 0) return 'prescription'; if (__landingPath.indexOf('/consultation') === 0) return 'consultation'; if (__landingPath.indexOf('/weight-loss') === 0) return 'weight_loss'; if (__landingPath === '/' || __landingPath === '') return 'home'; return (__landingPath.split('/')[1] || 'home').replace(/[^a-z0-9]+/g, '_'); })(); pushToDataLayer('medic_landing_entry', Object.assign({ landing_service: __landingService, landing_page_path: window.location.pathname, referrer: document.referrer || null }, getUtms())); } } catch (e) {} // Correlation ID management var CHECKOUT_ACTIVE_KEY = 'medic_checkout_flow_active'; var CHECKOUT_STARTED_AT_KEY = 'medic_checkout_started_at_ms'; function getLastCheckoutContext() { var fallback = { value: null, currency: null, service_type: 'unknown' }; for (var idx = window.dataLayer.length - 1; idx >= 0; idx--) { var entry = window.dataLayer[idx] || {}; if (entry.event === 'begin_checkout') { var ecommerce = entry.ecommerce || {}; return { value: typeof ecommerce.value === 'number' ? ecommerce.value : (typeof entry.value === 'number' ? entry.value : 0), currency: ecommerce.currency || entry.currency || 'AUD', service_type: entry.service_type || ((ecommerce.items && ecommerce.items[0] && ecommerce.items[0].item_category) || 'unknown') }; } } return fallback; } function getCheckoutRequestContextFromUrl() { var ctx = {}; try { var url = new URL(window.location.href); var slug = String(url.searchParams.get('slug') || '') .trim() .toLowerCase() .replace(/[^a-z0-9]+/g, '_') .replace(/^_+|_+$/g, ''); var packageName = String(url.searchParams.get('name') || '').trim(); if (slug) { ctx.service_type = slug; ctx.funnel_name = slug + '_subscription'; } if (packageName) { ctx.package_name = packageName; } } catch (e) {} return ctx; } window.getOrCreateCorrelationId = function(force) { var wasCheckoutActive = sessionStorage.getItem(CHECKOUT_ACTIVE_KEY) === 'true'; var corrId = sessionStorage.getItem('medic_correlation_id'); if (!corrId || force) { // If forcing, clear the old one first to trigger the end event if needed if (force && corrId) { window.clearCorrelationId(); } corrId = generateUUID('corr_'); sessionStorage.setItem('medic_correlation_id', corrId); sessionStorage.setItem(CHECKOUT_STARTED_AT_KEY, String(Date.now())); } // Fire once per checkout entry, even when correlation already exists. if (!wasCheckoutActive || force) { pushToDataLayer('medic_request_started', Object.assign({}, getCheckoutRequestContextFromUrl(), { medic_correlation_id: corrId })); } sessionStorage.setItem(CHECKOUT_ACTIVE_KEY, 'true'); window.medic_correlation_id = corrId; return corrId; }; window.clearCorrelationId = function() { var corrId = sessionStorage.getItem('medic_correlation_id'); var wasCheckoutActive = sessionStorage.getItem(CHECKOUT_ACTIVE_KEY) === 'true'; if (corrId && wasCheckoutActive) { var startedAt = Number(sessionStorage.getItem(CHECKOUT_STARTED_AT_KEY) || 0); var checkoutContext = getLastCheckoutContext(); var hasUsefulCheckoutContext = checkoutContext && (checkoutContext.service_type && checkoutContext.service_type !== 'unknown' || checkoutContext.value !== null || checkoutContext.currency !== null); // AC: Signal checkout flow ended in dataLayer if (hasUsefulCheckoutContext) { pushToDataLayer('medic_checkout_abandoned', { medic_correlation_id: corrId, abandonment_point: 'navigation', time_on_checkout_ms: startedAt > 0 ? Math.max(1, Date.now() - startedAt) : 0, value: checkoutContext.value, currency: checkoutContext.currency, service_type: checkoutContext.service_type }); } } sessionStorage.removeItem('medic_correlation_id'); sessionStorage.removeItem(CHECKOUT_ACTIVE_KEY); sessionStorage.removeItem(CHECKOUT_STARTED_AT_KEY); window.medic_correlation_id = null; }; // FED-751: never let correlation/checkout storage access (sessionStorage) // abort the bootstrap under blocked-storage conditions — the identity error // beacon already fired above; degrade quietly for the rest of init. try { if (getIsCheckoutPath()) { window.getOrCreateCorrelationId(); } else { window.clearCorrelationId(); } } catch (e) {} // Load GA4 (AC7) (function() { var s = document.createElement('script'); s.async = true; s.src = 'https://www.googletagmanager.com/gtag/js?id=' + GTAG_ID; document.head.appendChild(s); gtag('js', new Date()); var config = { 'cookie_domain': COOKIE_DOMAIN, 'user_id': initialUser.user_id || undefined, // Spec v1.1: page_view should be driven by GTM default pageview tag. 'send_page_view': false }; if (ENVIRONMENT === 'development' || ENVIRONMENT === 'staging' || IS_LOCAL) { config.debug_mode = true; } gtag('config', GTAG_ID, config); })(); // Refresh session on activity ['mousedown', 'keydown', 'scroll', 'touchstart'].forEach(function(evt) { window.addEventListener(evt, function() { setCookie(SESSION_COOKIE_NAME, window.medic_session_id, SESSION_TIMEOUT_MINUTES); }, { passive: true }); }); // medic_service_discovery: fire when a user clicks through to a service // (from nav, homepage cards, footer, anywhere). Deduped once per service // per session. discovery_source = where the click originated. try { var __serviceMap = [ { re: /^\/medical-certificate/, svc: 'medical_certificate' }, { re: /^\/medications/, svc: 'prescription' }, { re: /^\/prescription/, svc: 'prescription' }, { re: /^\/consultation/, svc: 'consultation' }, { re: /^\/weight-loss/, svc: 'weight_loss' } ]; document.addEventListener('click', function(evt) { try { var el = evt.target; var anchor = null; while (el && el !== document.body) { if (el.tagName === 'A' && el.getAttribute && el.getAttribute('href')) { anchor = el; break; } el = el.parentNode; } if (!anchor) return; var href = anchor.getAttribute('href') || ''; var path = href; if (href.indexOf('http') === 0) { try { path = new URL(href).pathname; } catch (e) { path = href; } } path = (path || '').toLowerCase(); var matched = null; for (var i = 0; i < __serviceMap.length; i++) { if (__serviceMap[i].re.test(path)) { matched = __serviceMap[i].svc; break; } } if (!matched) return; var dedupeKey = 'medic_service_discovery_' + matched; if (sessionStorage.getItem(dedupeKey)) return; sessionStorage.setItem(dedupeKey, '1'); var currentPath = window.location.pathname || ''; var src = (currentPath === '/' || currentPath === '') ? 'home' : 'internal_nav'; pushToDataLayer('medic_service_discovery', { service_type: matched, discovery_source: src, // schema 1.1 Discovery Events (spec): referral_path = the page the // user clicked into the service from. Was missing (FED-986 E1 defect). referral_path: currentPath }); } catch (e) {} }, true); } catch (e) {} // Re-evaluate correlation and identity on pushToDataLayer to ensure state consistency var lastPathname = window.location.pathname; var originalPush = window.pushToDataLayer; window.pushToDataLayer = function(arg1, arg2) { var currentPath = window.location.pathname; if (currentPath !== lastPathname) { lastPathname = currentPath; var isNowCheckout = getIsCheckoutPath(); if (isNowCheckout) { window.getOrCreateCorrelationId(); } else { window.clearCorrelationId(); } } return originalPush.call(this, arg1, arg2); }; })();

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